| Issue ID | 1634527 |
| Internal NHTSA # | 11298855 |
| Manufacurer | Tesla, Inc. |
| Brand | TESLA |
| Model | MODEL 3 |
| Model Year | 2018 |
| File date | 03/01/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | On 01-03-2020 at approx 1 pm pst while driving southbound on hwy 5 at 77 miles per hour, i had "autopilot" engaged. A few times the radio cut out and all icons appeared on the screen. Repeated chiming was audible. I then tried to disengage "autopilot" by turning the steering wheel. "autopilot" would not disengage. I then applied the brake pedal. The car slowed down but when i released the brake the car sped back up to the previous speed. "autopilot" would not disengage. The screen rebooted itself and during that time i attempted to disengage the "autopilot" which would not disengage. When the screen came back on after this first reboot it was frozen and would not respond to any input or touch. "autopilot" was still engaged. The screen then rebooted a second time and when it came back on is when i could only then fully disengage the "autopilot". |
| Vehicle Mileage at Failure | 2500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN FRANCISCO, CA |
| VIN pattern | 5YJ3E1EB5JFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 77 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |