| Issue ID | 1609839 |
| Internal NHTSA # | 11268280 |
| Manufacurer | Tesla, Inc. |
| Brand | TESLA |
| Model | MODEL 3 |
| Model Year | 2018 |
| File date | 24/09/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Hello- i was trying to park my vehicle in a parking spot in santa clara, california when the car automatically accelerated and hit another car. It then immediately had a flat tire. I did not hit the wrong pedal nor was i accelerating it. It was quite dangerous. It came to a halt after hitting another car. Both the cars were damaged. Prior to that we had difficulty trying to connect to the car using the app on the phone but thought it could have been due to an app error. Not sure if it was correlated. This event happened on sep 24. Tesla advised me to tow the car to the service center. Since then my car has been with tesla service. They have not given us any updates about the diagnostics and keep telling us to take the car back. They have cleared to drive the car for 20 miles. My car was extensively damaged. I request you to help. This is quite serious for the safety of everyone. While i am willing to accept if tesla proves beyond a doubt that it was my error, i am quite confident that it did it automatically. I am also concerned that tesla has not given us any update for the last 3 weeks and have not provided us with any details of what the course of action is beyond asking us to take the car back and clearing it to drive for 20 miles. I have 2 kids and want a thorough investigation for the safety of everyone involved. Please help. |
| Vehicle Mileage at Failure | 15000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FREMONT, CA |
| VIN pattern | 5YJ3E1EA2JFXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |