| Issue ID | 1564454 |
| Internal NHTSA # | 11207693 |
| Manufacurer | Tesla, Inc. |
| Brand | TESLA |
| Model | MODEL 3 |
| Model Year | 2018 |
| File date | 07/05/19 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 tesla model 3. While driving 25 mph in the rain, the contact heard an abnormal noise. The contact pulled over and noticed that the rear bumper and rear wheel hubcap on the passenger side had fallen off. The contact called the manufacturer who stated that the failure was due to an act of god and they would charge for towing the vehicle to a certified collision center. The contact called her insurance company and the vehicle had been at the certified collision center for over a week. The vehicle was not repaired. The manufacturer reiterated that an outside influence caused the parts to fall off and they would not pay for the repairs. The contact wanted the manufacturer to cover the costs with the initial warranty since the vehicle was just purchased in july of 2018. The contact suspected that the parts being used were of inferior quality. The dealer was not contacted. The failure mileage was unknown. *as |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SUGARLAND, TX |
| VIN pattern | 5YJ3E1EA7JFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TESLA MOTORS |
| Dealer's telephone number | 888-518-3752 |
| Dealer's city | PALO ALTO |
| Dealer's state code | CA |
| Dealer's ZIP code | 94304 |