| Issue ID | 1635329 |
| Internal NHTSA # | 11299421 |
| Manufacurer | Tesla, Inc. |
| Brand | TESLA |
| Model | MODEL 3 |
| Model Year | 2018 |
| File date | 14/12/19 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | I want to both report and complain about an incident that happened with me on december 14, 2019. I was traveling with my wife and two kids from vancouver, wa to my residence [xxx]. I was driving my tesla model 3 (bmx 2571) and the days before the car had a new update installed (that included improvements to wipers using some ai improvements). There was strong rain while driving on the i-5 freeway. The traffic speed was 70 mph. I was in the middle of a huge pack of cars all moving at the ~ 70 mph. What we encountered was- a) first wipers got locked (no movement et all), this reduced my visibility to almost zero and struggling to maneuver the car in the high speed traffic to avoid any accident. B) the car then went in some shutdown mode of display, both confusing me and leaving adrift as to how to handle the situation. It took both my wife and me some heroic effort to drive avoiding any accident until the car recovered (it was a period of ~30 sec which sounded like eternity for us) from this freeze, shutdown, and reboot. You can verify my claim as i did file a |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | REDMOND, WA |
| VIN pattern | 5YJ3E1EB1JFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |