| Issue ID | 1564652 |
| Internal NHTSA # | 11207877 |
| Manufacurer | Tesla, Inc. |
| Brand | TESLA |
| Model | MODEL 3 |
| Model Year | 2018 |
| File date | 26/02/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My wife ( driver for over 40 years, no accidents, no tickets) was stopped at a traffic light on a downgrade, foot on the brake, in our brand new tesla model 3 when it suddenly began to move forward and crashed into cars stopped at the light in front of her. My wife tried desperately to stop the tesla with the brakes and emergency brake. Ou car was stopped by the car in front. I hate to think of what could have happened had there not been car in front. We purchased the tesla in december of 2018 and the crash occurred in february of 2019. After the crash i called tesla, then i went to their showroom in san diego, they referred me to teslalegal. Com. So i asked my attorney to help. In the meantime, after the tesla was released from the body shop it was sent to the tesla service center in san diego. Immediately, my attorney emailed servicehelpna@tesla. Com for tesla to preserve and provide the electronic driving record to determine what happened to the car. Service center did not respond to our request. At this point tesla definitely knows that we have a problem. Our attempts at contact began immediately after the crash in february. As of may 15th there is no contact yet. With the knowledge that i had an attorney, tesla service still sent me documents to sign. They recently sent me a text that they have |
| Vehicle Mileage at Failure | 2400 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN DIEGO, CA |
| VIN pattern | 5YJ3E1EAXJFXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |