| Issue ID | 1556186 |
| Internal NHTSA # | 11196489 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | XV CROSSTREK |
| Model Year | 2017 |
| File date | 14/04/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I was driving down a road at 45 mph when my car turned off suddenly. All the lights on the dashboard lit on. I was able to coast to the side of the road, slowly. I turned off the car and it turned back on with no problems. I drove home, and drove it to matt slap subaru in newark, delaware the next morning (today). I spoke to the product specialist, denise. She said to keep driving it and see if the problem happens again, and at that point they will do a diagnostic test. I insisted that they address the problem, but they informed me that is not their protocol. I feel this is a serious safety concern--one that subaru is not taking seriously. As far as i know, the dealership has not filed a report to subaru of this issue. Fortunately, i was only going 45 mph and was on a road with a shoulder without heavy traffic. Had the circumstances been different, this could have caused an accident. It should not have to occur twice before subaru considers a fix. One shut down is enough. |
| Vehicle Mileage at Failure | 29000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KENNETT SQUARE, PA |
| VIN pattern | JF2GPADC5HHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |