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2015 Subaru XV CROSSTREK Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1335341
Internal NHTSA #	10926857
Manufacurer	Subaru of America, Inc.
Brand	SUBARU
Model	XV CROSSTREK
Model Year	2015
File date	08/10/16
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	After removing car from garage, while slowly driving uphill in alley (less than 15 mph ), car accelerated on its own while my right foot was in the air on the way to brake to slow down for a turn. The car moved & sounded as if accelerator had been depressed, but it wasn't by the driver! I was able to stop the car with the brake, but unintended acceleration caused car to overshoot where i wanted it to go by several feet. It didn't collide with anything. I heard a "thunk" below car a couple of seconds before the acceleration. I brought car to dealer at earliest appointment - oct. 11. They suggested it was the continuous variable transmission. I knew car well enough to know what i experienced was not how cvt operates & insisted on speaking to supervisors. They helped me open an investigation by subaru. I gave subaru written consent to access the car's black box. Their inspector (from bosch automotive services) downloaded black box & car's other computers, performed a physical inspection & test drove. He said it was unlikely to be caused by cvt or the cruise control, & found no damage under car. On 11/10/16, i got e-mail from subaru that no defects were found, no diagnostic trouble codes were stored, & "the vehicle is operating as designed." i called the signer, who stated the "impact of the acceleration was not enough to store." she refused to provide me copies of the computer printouts or any other docs from investigation, claiming they are proprietary to subaru, even though the data, as part of car, belongs to me! While car was out of service over 30 days, lemonlaw didn't take case as no defect was found. I understand intermittent electronic throttle control problems don't leave dtc codes. Don't know if i can trust this car, as malfunction's cause was never found. Nhtsa should issue regs on electronic throttle control safety as owners can't sue!
Vehicle Mileage at Failure	2005
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WASHINGTON, DC
VIN pattern	JF2GPAMC0F8XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	12
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JTEZU14R850056684 WDD1J6GB9JF019176 SB1BJ56L10E112138 WDC2923242A036584 WF0EXXGBBEAU23263 JTMABBBJ6N4018728 WV2ZZZ7HZDH019015 LSJA14E64EG012204 WAUZZZ4BZYN130788 SCBDE23W77C042353 WAUZZZ8E94A279317 SALCA2BG7GH556570

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2015 Subaru XV CROSSTREK Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2015 Subaru XV CROSSTREK Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?