| Issue ID | 1591488 |
| Internal NHTSA # | 11243427 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | XV CROSSTREK |
| Model Year | 2013 |
| File date | 08/08/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My subaru dealer completed 2 recall items on 7/24/2019 - 8/1/2019 on my 2013 subaru crosstrek. The engine valve springs and break light switch. After work was completed, on 8/1/2019 i had my bumper replaced from a rear-end accident i experienced on 7/16 (possible break light switch malfunction-- it was the third time i have been rear-ended in this car since purchase). 8/7/2019 i picked up my car from the autobody shop and drove 2 mi. Home and parked with no issue. 8/8/2019 i drove 35 mi. One way to work without incident... **returning home, i drove roughly 25-miles at highway speeds of 45-70mph, and 5-miles in light, stop-and-go traffic. 30-miles into my trip at around 5-15mph my car began to shake and vibrate, i continued to drive, traveling slowly, trying to discern if the shaking was coming from my car or from one of my tires. All of a sudden all of my error lights illuminated on my dashboard and my engine lost power and stalled out in the middle of the highway (the lights and stereo were still on). With no other options, i turned off the ignition and was able to restart the engine so i could pull off to the side of the highway. Upon driving, my car continued to shudder and very little power to accelerate. It stalled again with 30 sec. Of driving. I was alone and scared and didn't want to sit on the highway, so i restarted my engine and drove the shoulder to try to reach the dealership (. 5 mi. Away) my car continued to shake, have no power and stalled another three times as drove to reach it. The dealership did a diagnostic blamed the "engine stall-out" i experienced on my bumper replacement, and gave me an estimate of $889. 00 to fix, which is bullshit! This engine stall from the recall repair put me in extreme danger, i was alone and terrified when it happened on the highway, and now i am being ripped off by the company in charge of fixing it. Its not right |
| Vehicle Mileage at Failure | 93000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | JF2GPAGC1DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |