| Issue ID | 1547444 |
| Internal NHTSA # | 11187402 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | XV CROSSTREK |
| Model Year | 2013 |
| File date | 15/03/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | This car has had issues since the 1st week, recalls, broken parts, warning lights on and bad electrical system. There are 2 current recalls on this vehicle, 1 of which subaru doesn't have a fix for. I tried to be nice, but they said it will take 2-3 months to fix the valve springs because they are behind. They offered a enterprise rental car which is kind, but the driver of this car is 21 and can't use the rental. They said that is my problem. Let me get this straight, i bought a car in good faith, paid the bank and got the car serviced as suggested and now this is my problem. This is wrong on so many levels. I asked for a loaner that my 21 year old daughter can drive and they said they have none. They said they are 50-60 cars behind in the cue for this recall. It's a huge project and very few mechanics can do it. So i am faced with the dilemma of having my daughter drive this recalled dangerous vehicle for the next few months until subaru gets their act together, or have her drive rental illegally, or sell it. Subaru has offered $1000 off a new crosstrek if we trade this in. $1000 is a joke in my opinion. This feels like a scam. Please lmk if i have any course of action other than the terrible options i currently face. Thanks, randy |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOUNTAIN VIEW, CA |
| VIN pattern | JF2GPAWC8D2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |