| Issue ID | 1031464 |
| Internal NHTSA # | 10558457 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | XV CROSSTREK |
| Model Year | 2013 |
| File date | 04/01/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | After parking the car in -18 degree air temperature, for only 20 minutes, the power steering stopped working. I called the dealer from where i bought the new car 2 months earlier, to ask for an appointment. The service department at charlie's motor mall in augusta, maine said that they had three incidences of this happening the day before and that is weather related. She told me that all they do is park the car inside, let it warm up, then return it to the owner. I find that "solution" unacceptable. This is a real safety concern as the steering wheel was extremely difficult to turn. |
| Vehicle Mileage at Failure | 2070 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOUNT VERNON, ME |
| VIN pattern | JF2GPACCXD1XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |