| Issue ID | 1538346 |
| Internal NHTSA # | 11180298 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | XV CROSSTREK |
| Model Year | 2013 |
| File date | 14/02/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Subaru sent out a recall for my vehicle recall # wty-84 in the letter they state that the engine may stall while driving and causing an increased risk of a crash. When i called the local dealership they told me the first appointment they have to resolve this was on feb 12, 2020. Finding this completely unsatisfactory for a company to expect its customers to drive a car they are telling us is a death trap. I called mail office subaru to ask what the situation was. They claimed that another dealer in my area was able to schedule for this march/april they also stated that i would be able to rent a vehicle free of charge until my car was repaired if i was not feeling good about driving it. I called the dealership and they told me that was not the case - they have 100 people on their waiting list and no parts are even available let from subaru to start fixing any cars - and they do not have a program to give any one rental cars while we wait. Even if i now wanted to trade my car i could not as no other company is to buy a car from me that has a recall on it that cannot be fixed for a year and is a death trap. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PARKER, CO |
| VIN pattern | JF2GPAVC2D2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |