| Issue ID | 1557759 |
| Internal NHTSA # | 11202731 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | XV CROSSTREK HYBRID |
| Model Year | 2015 |
| File date | 03/04/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On two different occasions, the engine shut off unexpectedly and i had to turn off the engine and restart the car (per instructions on the navigation screen). The first time i was able to creep to the side of the road & restart the car. The second time, i was at a stop light and was able to restart it at that time. I was told that the "restart battery" was at fault and was not covered by warranty. The car has 30,100 miles on it and is 3 1/2 years old (the warranty is 36 mo or 36,000 miles. The hybrid battery has a 5 year warranty but the "restart battery" isn't considered part of this; even though it is only on the hybrid car. My main concern was that the gas engine quit without warning due to this issue. The vehicle is currently at the dealership. |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTHRIDGE, CA |
| VIN pattern | JF2GPBPC0FHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |