Issue ID | 1348776 |
Internal NHTSA # | 10945142 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | WRX |
Model Year | 2016 |
File date | 16/12/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | My complaint pertains to my 2016 subaru wrx clutch. The clutch stopped working after approximately 14,000 miles and 15 months of ownership. The dealership and subaru of america have judged this to be regular user wear and tear and are not covering it under warranty. I was told by the service manager and the soa that this is not an unusual occurrence. The clutch failed without warning in december 2016 while i was traveling on the highway at about 60 mph. I had put the vehicle in neutral while coasting down a hill. When i tried to re-enter gear at the base of the hill i found the gear box resisted entering all gears. I was unable to put the car back into gear and was forced to make an emergency exit from the flow of traffic to the shoulder. My car only reengaged into gear when i turned it off, put the car into gear (with some struggle), and then restarted the car. I immediately took the car to a service station. I was exceptionally lucky that i was able to perform the emergency exit from traffic without getting into a crash. Some additional notes on issue. First, the car had undergone regularly scheduled maintenance less than 2 months prior. That maintenance schedule includes an inspection of the vehicles transmission. The authorized subaru dealership that performed the maintenance reported no problems with the transmission. Second, the vehicle is primarily used as a highway commuter. It has not been used for any motorsport, track racing, extreme driving. Third, for what it |
Vehicle Mileage at Failure | 14000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PRATTVILLE, AL |
VIN pattern | JF1VA1E60G9XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 17/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |