Issue ID | 1711393 |
Internal NHTSA # | 11383649 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2021 |
File date | 11/12/20 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Brand new 2021 outback premier @ 647 miles and while parked overnight in our private driveway we noticed that the windshield had cracked the next morning. Less than 7 days of ownership dealer claims it was a rock chip . The windshield is split down the middle of the screen. Dealer response is insulting. Especially since they know this is an issue with the glass. Dealer pushed their expensive insurance to cover when we purchased the car. We did not know this was a recurring issue at this time with the cars. If we had known we would not have purchased this car. It will always be an issue. Will it crack again? Who pays, will it leave us stranded somewhere? Subaru does not appear to be willing to stand by its product and take care of its customers |
Vehicle Mileage at Failure | 640 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ARDMORE, AL |
VIN pattern | 4S4BTACCXM3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |