| Issue ID | 1671382 |
| Internal NHTSA # | 11331914 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2019 |
| File date | 29/06/20 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | In sept of 2019 i was driving, heard a popping noise and then when i stopped the car a few hours later saw a 12 plus inch crack from the side of the windshield. By the next morning it was well over 24 plus inches. Dealer said something must of hit it. I chalked it up to bad luck and paid the nearly $1,000 to replace and recalibrate it. This past monday my son was driving the car, no damage in the windshield when he left. He heard a slight pop and when he returned home a few hours later almost 30 plus inches of cracking. It began at the base of the windshield on the passenger side. Both times this happened was on a highway with no other cars nearby. The dealer has examined the glass and tells me there is an impact they found by running a pen down the crack. The supposed impact is no larger than the tip of a pen. Something is wrong with this glass. I don't believe there was an impact, but even if there was, should the windshield crack beyond repair immediately. This cannot be safe. I have called national customer service and opened a case. |
| Vehicle Mileage at Failure | 39000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOORESVILLE, NC |
| VIN pattern | 4S4BSANC7K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |