| Issue ID | 1633157 |
| Internal NHTSA # | 11297753 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2019 |
| File date | 01/02/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | 2019 subaru outback 2. 5i limited purchased 1-'19. 1st. Break: 2-'19: windshield spontaneously cracked under wipers at the wiper defroster heater element. Windshield was frosted in am, started motor and defrosters to warm and prepare car for departure. Windshield cracked while car was stationary in the driveway. Made appt. With subaru, they declined responsibility under warranty and advised to have insurance replace it. While waiting for second appt. With a different dealership a small pebble impacted upper right corner so i just had insurance cover it as it was very unsafe to drive with at this point. (3/27/19 insurance replacement with orig. Subaru windshield- $500 deductible, $225 eyesight recalibration). 2nd break: 6-'19: while driving 50mph on 2 lane road a gravel truck passing in opposite direction dropped a very small pebble that would have not broke windshield on my toyota or mazda based on previous experience in similar situations. Small pebble impacted windshield in upper left corner and immediately spread across and down in several spots requiring replacement (6/10/19 replacement under 20/20 glass warranty). Required additional 3rd replacement as subaru supplied defective rubber stripping for second replacement. Now windshield area creates additional wind/road noise and new rattle in dash as result of 3 replacements. I have pictures of the windshield first break however they will not upload. Contact me if you need them. They show the 'burn marks' at the heater elements. |
| Vehicle Mileage at Failure | 2500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MAPLE VALLEY, WA |
| VIN pattern | 4S4BSANC5K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |