| Issue ID | 1616504 |
| Internal NHTSA # | 11278376 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2019 |
| File date | 06/11/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | The front windshield spontaneously cracked. It was snowing, we had the wipers going and the vents to defrost on. On our 3 minute drive to work, while we were stopped at a stoplight the crack formed, and then spread. It covers nearly the entire width of the windshield. At first we thought it was a water streak - but it did not follow the path of the windshield wipers. We did not hit a rock or a bump in the road, there was no debris on the road, there was no hail, there was no reason to explain the crack. We immediately took it to the subaru dealer which we purchased the car. They told us that this was not covered under our warranty and that we would have to purchase a new windshield from subaru and then have it installed by them. We needed to do this so they could re-calibrate the eyesight system. I am incredibly frustrated that a 2019 vehicle requires such an expensive windshield repair after no faulty driving or clear incident that caused damage. We were quoted $1700 to replace and recalibrate. |
| Vehicle Mileage at Failure | 8000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCHESTER, MN |
| VIN pattern | 4S4BSABC5K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |