| Issue ID | 1615050 |
| Internal NHTSA # | 11277298 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2019 |
| File date | 09/08/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | I bought my brand new 2019 subaru outback on may 19, 2019. On august 9, 2019 (82 days after buying the vehicle), i was driving about 30 mph down a side road with very little traffic. A tiny rock struck my windshield and immediately caused a crack. Within minutes the crack expanded to more than a foot long. Within days the crack expanded to be more than two feet long. I had the windshield replaced at the subaru dealership by a third-party glass repair business (that carter subaru of ballard uses for all glass replacement). After the part was installed, subaru had to recalibrate the eyesight cameras to ensure the vehicle was safe to drive. The windshield replacement ($748. 58) and the recalibration ($345. 45) totaled $1,0494. 03. I thought i was just unlucky, having cracked the windshield and required repairs only 82 days after buying the car. Then today i read an article that said the windshields on 2017-2019 outbacks may be defective. If this is the case, i'd like subaru to pay for my windshield replacement,ent. |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEATTLE, WA |
| VIN pattern | 4S4BSANC7K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |