| Issue ID | 1576316 |
| Internal NHTSA # | 11222557 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2019 |
| File date | 20/05/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | The windshield cracked after less than a month of ownership. It started from the lower passenger side below the wiper on the heating element. It manifested one morning before i left for work in late may. My dealership refuses to replace it, claiming it was a rock, though there are no chips or spidering. It's a single long crack that winds across the windshield. When i asked them how it could have been a rock without a point of impact, the response from the service manager was "rocks can do funny things." my 2016 impreza had its windshield replaced with this exact type of crack under warranty. |
| Vehicle Mileage at Failure | 8500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTH OGDEN, UT |
| VIN pattern | 4S4BSAFC7K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |