| Issue ID | 1715915 |
| Internal NHTSA # | 11386912 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2019 |
| File date | 08/07/20 |
| Component | VISIBILITY:WINDSHIELD |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2019 subaru outback. The contact stated that while driving at an unknown speed and passing another vehicle, the front windshield cracked without impact. The vehicle was taken to heuberger subaru (1080 motor city dr, colorado springs, co 80905, (719) 475-1920) where the contact was informed that the windshield needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that while the vehicle was parked, he noticed the windshield was cracked. The vehicle was taken to the same dealer. The failure was caused by a stone chip. The dealer informed the contact about the windshield program. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 7,000. |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | COLORADO SPRINGS, CO |
| VIN pattern | 4S4BSANC9K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |