| Issue ID | 1713917 |
| Internal NHTSA # | 11385429 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2019 |
| File date | 02/03/20 |
| Component | VISIBILITY:WINDSHIELD |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2019 subaru outback. The contact stated while driving in the rain the windshield cracked. The vehicle was taken to ocean subaru of fullerton (1100 s. Euclid st, fullerton, ca 92832, (714) 909-2363) and the first time they told the contact she would have to pay for the repairs on her own. The second time the failure occurred, the dealer repaired the windshield. The issue has occurred for the third time with the windshield glass being a special glass called eyesight glass with sensors in the actual glass. The repairs had to be performed at the dealer. The manufacturer had not been contacted yet. The failure mileage was 15,000. |
| Vehicle Mileage at Failure | 15000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CORONA, CA |
| VIN pattern | 4S4BSANC4K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |