| Issue ID | 1616653 |
| Internal NHTSA # | 11278481 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2019 |
| File date | 05/11/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | While driving down a state highway on 9/26/19 at 55 mph my passenger and i heard a small little tick sound and she said, "that's the same sound my crosstrek made on monday when it chipped and cracked the windshield". So we started looking around the windshield and sure enough now mine was chipped and cracked at 5 weeks of age, both vehicles were bought new. Then a few weeks later, 10/12/19, on an interstate at 70mph another small, insignificant tick and i start looking around and again, same thing. Yesterday (as of this post) on a state highway at 55mph, right in front of me this time the same small tick sound yet another chip and crack! I've hit bugs harder than these hits that are producing chips and cracks!! Both my 2019 crosstrek and 2019 outback now have multiple chips and cracks in their brand new windshields and none of them are from legitimate impacts with a stone or rock. |
| Vehicle Mileage at Failure | 4000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PARIS, TN |
| VIN pattern | 4S4BSAHC4K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |