| Issue ID | 1648734 |
| Internal NHTSA # | 11315443 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2019 |
| File date | 01/12/19 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Subaru of america subaru plaza po box 6000 cherry hill nj 08034-6000 attn: customer retailer services 800-subaru3 (800-782-2783) copy... Ntsba complaint e-mail address https://www-odi. Nhtsa. Dot. Gov/vehiclecomplaint/ gentlemen / ladies (to whom it may concern) i have a brakes safety problem with my 2019 subaru outback premium. My local dealer says that the brakes are "operating as designed, no problem". Per dealer visit 12/2/19 with about 6000+ miles on the car. The problem as i see it is that the brake pedal slowly sinks to the floor or a hard mechanical stop where no further hard pressure can be applied. This occurs when light to medium pressure is applied to the pedal and held for about 10-20 seconds. It can be demonstrated when stopped in traffic or parked. In order to recover to full pedal height and use, the pedal needs to be released and pumped up to normal height. The dealer technician demonstrated that the brake pedal also sinks on a new 2020 outback. He did not show to what amount, but said it was normal in my car. My car -- 2019 subaru outback premium vin [xxx]. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 5000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | W CHARLESTON, VT |
| VIN pattern | 4S4BSAFC6K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |