| Issue ID | 1672007 |
| Internal NHTSA # | 11337393 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2019 |
| File date | 03/07/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The car battery drains and dies for an unknown reason while just parked in the driveway for a few days. When the battery dies the liftgate gets stuck and/or the radio/navigation screen freezes (at the starlink logo). I have been using the car for short trips but have been using it more than the other vehicles in our household but the battery of the outback still dies. I have two other vehicles parked in the driveway and none have this problem. It has happened multiple times now and each time, i have to jump start the outback. I was at the grocery store and when i was done shopping the car had a difficult time starting. The liftgate got stuck and i had to assist it to close. The vehicle would not start while the liftgate was open. When i tried to start the car, it had this slow cranking sound like it was having a hard time to start then after what seemed like a five to ten seconds the car eventually started. The dead battery issue happened multiple times now starting in april 2020 when i first reported it to the dealer. The most recent dead batter was today, 7/3/2020. |
| Vehicle Mileage at Failure | 3588 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PASADENA, CA |
| VIN pattern | 4S4BSANC6K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |