| Issue ID | 1661895 |
| Internal NHTSA # | 11325164 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2018 |
| File date | 15/05/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | This model has severe battery drain issues. I have had to repeatedly jump or charge the battery after just a short period of the lift gate or side doors being open. The lights are turned off but they still drain the battery. This is unacceptable in an "outdoor" vehicle. You cannot tailgate, use the lift gate to make a tent, keeps doors open when unloading. Subaru gives you an under-powered cheap battery and has the drain issue. I cannot use the car as marketed. I finally got fed up with the issue so far and purchased my own larger battery. Soa has agreed to pay for this, but the underlying issue needs to be corrected. I suspect on the lift gate there is power continually flowing to it when open so it is ready to close when you push the close button. This need a kill switch. My behavior with this car is no different than other cars in the past and their batteries did not die. This is not user error, but a bad design. The web is full of similarly frustrated owners. I'll put the last date i had to call aaa, but this has happened repeatedly since i have owned it. Even an hour of the lift gate open seems to severely drain the battery. My parents have a 2016 and i don't think they have this issue? This is a safety issue if you get stuck somewhere in the wild with a dead car. |
| Vehicle Mileage at Failure | 15500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ESCONDIDO, CA |
| VIN pattern | 4S4BSENCXJ3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |