| Issue ID | 1645081 |
| Internal NHTSA # | 11309706 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2018 |
| File date | 04/10/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | We own 2 2018 subaru outbacks. We have had to replace the windshield in each one twice (a piece) and one of them has a cracked windshield again. After looking on line i find that we are not the only ones who have had to replace the windshields multiple times. The dealerships continue to say the windshields are cracking because of rock chips. None of our other cars' windshields are cracking. The last one cracked when the car was sitting in the garage and had not been driven. Since this happened 5 times with 2 vehicles some of the questions your form asked did not apply. Such as how fast were we going (sometimes 55,65 or 0) what date did this occur (5 different dates) at what mileage 5 different ones but they are on the 4 insurance claims i attached. The 5th one we have not fixed yet. Why? It's just going to break again. We are going to have to report it to our insurance company, our rates are going through the roof now because of all theses claims and then there is hassle to get it fixed. Not worth it to have it break a month or two down the line. I am not sure my files downloaded to you. I have the hard copies just in case. Thank you for your help! |
| Vehicle Mileage at Failure | 12758 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARTFORD, SD |
| VIN pattern | 4S4BSANC6J3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |