| Issue ID | 1616316 |
| Internal NHTSA # | 11278240 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2018 |
| File date | 19/09/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I had owned my 2018 subaru outback for about 6 months. I was driving on a state highway when my windshield was hit with a small rock. It caused a small crack in the windshield. I usually can get to town and have these filled when this has happened in my other vehicle. By the time i drove the 20 miles to town to get it filled it had ran and cracked the whole middle section of my windshield. I was shocked that it had completely ruined the windshield. I called my dealer who informed me it would cost about $600 to $700 to replace the windshield. And about 500 to calibrate the eyesight on the car. Again i was shocked. He then referred me to a windshield company in my area to replace it at a $350 cost to me. I did not take any pictures as i did not realize this was going to be a thing with the vehicle. Since then i have had over 8 chips fixed in the windshield. It seems like every time i travel it gets hit. Which is strange because my other vehicle very seldom gets hit. I try not to drive behind vehicles as it seems my windshield is in an angle that is hit if anything comes up off the road. This is frustrating and expensive and messes with my eyesight on the car. |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AZTEC, NM |
| VIN pattern | 4S4BSANC0J3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |