| Issue ID | 1492701 |
| Internal NHTSA # | 11122377 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2018 |
| File date | 23/08/18 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Ran out of gas with 12 miles remaining on indicator. Car would not start. Had we been on the road driving it would have caused us to stop while in motion. Fortunately, we were at the subaru dealer when it happened to our brand new suv. Apparently this is a known problem that is caused by a defective fuel cluster that calibrates the amount of miles one has remaining. We were told that subaru knows about this problem and is manufacturing/ replacing the part if they are notified that a particular car has the problem but it will be a month before the new part is shipped to our dealer for installation. Unfortunately, subaru has not notified owners of this potential problem and we could not find anything posted on their website about this. |
| Vehicle Mileage at Failure | 1050 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOLLYWOOD, FL |
| VIN pattern | 4S4BCANC3J3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |