| Issue ID | 1696623 |
| Internal NHTSA # | 11363784 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2018 |
| File date | 21/04/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The battery in my 2018 subaru outback has died 3 times in the past 6 months. The first time i was parked close to a local mechanic and after jumping and testing the battery he deemed it dead and replaced it. 2 months later, while parked and idling as i waited for my husband at an appointment, the car shut down and went dead. It would not restart, but after i waited a few minutes it restarted. A month ago as i was driving about an hour from home, all the dashboard lights went on and the safety (eyesight) system disabled. I took the car into the dealer the next day and also told them about the dead battery and asked them to check the electrical system for a drain. This morning (exactly one month since dealer service) the battery was dead again. After jumping it and starting the car i discovered that the rear liftgate will not work. I have tried from inside the car, outside using the button on the liftgate and remotely with the key fob, nothing. After a a quick internet search i see that this battery drain is a common complaint with this model/year and that subaru just replaces the battery rather than address the underlying problem. This is not acceptable, i should not have to worry about whether my car will start every time i get in it. |
| Vehicle Mileage at Failure | 18268 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTHPORT, NY |
| VIN pattern | 4S4BSATCXJ3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |