| Issue ID | 1673483 |
| Internal NHTSA # | 11338480 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2018 |
| File date | 09/07/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The touch screen on my radio/head unit intermittently freezes. Was told by dealership service it is likely due to bluetooth, and tethering interference because they both try to connect. Dealer reset the radio, and i have not connected the bluetooth at all after the reset. Yet again same problem. This has been replaced once due to the recall and class action lawsuit. It still has issues. There isn't any real time frame when it does this just randomly turns non-responsive on the main touch screen. There have been multiple time this has occurred, and have been to the dealer 2 or 3 times now. |
| Vehicle Mileage at Failure | 27765 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FARGO, ND |
| VIN pattern | 4S4BSAHC1J3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |