| Issue ID | 1672579 |
| Internal NHTSA # | 11337784 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2018 |
| File date | 06/07/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My 2018 subaru outback has been having issues with the battery and the car not starting. It seemed to have stemmed from the liftgate working improperly and draining the battery. It happened about a year ago, but self-resolved after resetting liftgate and jump starting car. Recently, about two weeks ago, it started having issues with the liftgate and battery again and was left stuck at a shopping center parking lot until i was able to get roadside assistance with a jumpstart. I brought it to subaru in fairfield, ca, where they diagnosed it as a liftgate issue that was draining the battery. They reset the liftgate and then charged the battery and sent me on my way. Today 6/6/2020, my car had difficulty starting again, took a few tries to start, though there were no issues with the liftgate. I brought it to subaru fairfield, ca again, where they said there was a battery failure, i was out of warranty for a replacement, and would be charged for a new battery even though they said that they know that there is an issue with a number of recent subaru owners with battery issues. Doing research online, it seems like it is a very common issue, leaving owners stranded randomly and needing a jump start, and that battery replacements are not fixing the problem, as the electrical draining issue is still there. |
| Vehicle Mileage at Failure | 42800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRFIELD, CA |
| VIN pattern | 4S4BSANC9J3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |