| Issue ID | 1421700 |
| Internal NHTSA # | 11043616 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2018 |
| File date | 01/11/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | After putting on hazard switch and leaving vehicle, i came back to vehicle and the keyless entry would not function. System did not seem to recognize my smartkey as the door handle sensor did not operate. I tried the buttons on the smartly fob and they too did not function. Also tried the mobile remote app and that too failed. I had to use the mechanical key to enter vehicle. Of course the security horn goes off, but strangely i was able to start vehicle so system was able to recognize my smartkey after entry. Problem seems to only occur after a specific time period. If i put on the hazards and come back in a couple minutes, system works normally. It seems to occur around the five to 10 minute time frame. |
| Vehicle Mileage at Failure | 300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORWOOD, MA |
| VIN pattern | 4S4BSANC9J3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |