| Issue ID | 1635250 |
| Internal NHTSA # | 11299365 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2017 |
| File date | 12/01/20 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | While driving 60 mph on the freeway, my windshield spontaneously popped or cracked in my 2017 subaru outback 3. 6 limited. It caused a distraction for me while driving as i threw up my hands to shield my face. The crack was about 5 inches near the lower portion of the middle/passenger side of the windshield on the vehicle. The next day i started the car and had the defrost on in cold weather, which i suspect may have spurred the first cracking, and the crack spread horizontally across the windshield. I suspect the glass is defected. It could maybe also have something to do with the positioning of the defrost vents inside of the vehicle blowing onto the windshield. I was quoted over $1,000 for the repair as they will have to recalibrate my subaru eyesight camera system as well when replacing the windshield with new glass. I have read that many people experience multiple spontaneous cracks in their windshield per year, which will not be covered under my vehicles warranty. I specifically bought this car for the warranty as well. I would lose money on my car if i traded it in at this point. It should not be my responsibility to pay for subaru |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARYSVILLE, WA |
| VIN pattern | 4S4BSENC5H3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |