Issue ID | 1346128 |
Internal NHTSA # | 10939636 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2017 |
File date | 28/11/16 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 subaru outback. While driving various speeds, there was a glare from outside the vehicle that reflected off the face plate of the navigation system without warning. The failure distracted the contact from driving and hindered her visibility. The vehicle was taken to the dealer, where the glare failure was confirmed. A buy back for the vehicle was offered; however, the contact declined. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. Updated 04/06/17 lj the consumer stated the buy back offer involved a $5,500 loss. The consumer stated the light was so extreme that it was painful, causing nausea and migraines. Updated 09/20/20017*js |
Vehicle Mileage at Failure | 1000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | GOLDEN, CO |
VIN pattern | 4S4BSENCXH3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 05/11/16 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | AWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | AUTONATION SUBARU |
Dealer's telephone number | 303-590-6600 |
Dealer's city | GOLDEN |
Dealer's state code | CO |
Dealer's ZIP code | 80401 |