Issue ID | 1466279 |
Internal NHTSA # | 11092857 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2017 |
File date | 08/03/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Bought a 2017 subaru outback wagon 2. 5i premium with opt package 14 last feb, 2017. The option package was the eyesight driver-assist system. Twice so far, while driving in good weather, the brakes have slammed on for no apparent reason - leaving rubber on the road and throwing my wife and i forward. They apply for approx 2-3 seconds and then - the car continues. Fortunately, this has happened on roads that have not been busy and no one behind us. I immediately took the car to the dealer when this happened on 3/8/2018 and was informed they were not aware of any issue that would cause this. This contradicted what the service rep told me on 1/8/2018 when i took it in for the 6,000 mile service. He told me a computer update had been run to correct this. I requested that they download the onboard computer after this second incident which should show speed, braking, turning, etc... When i dropped it off. On pick up, we were told that the car computer does not record this information, they test drove the car and could not duplicate the issue and no defect found. I contacted subaru of america and provided all of the information to them. They advised they would contact the dealer and get all of the details. They later followed up with me and advised there were no stored failed codes and no issues found with the eyesight system and no information stored on this incident in the car. Therefore, no issue or defect with the eyesight system and they could not recommend any repairs. This lack of computer stored information contradicts what their own manual says. It states |
Vehicle Mileage at Failure | 9280 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BLUFFTON, SC |
VIN pattern | 4S4BSAFC5H3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |