Issue ID | 1661418 |
Internal NHTSA # | 11324821 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2017 |
File date | 10/12/19 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Twice, during a time period of 10 minutes, the vehicle accelerated suddenly when the brake was applied. I could hear and feel the accelerator kick in when my foot was on the brake -- the vehicle was propelled forward. First at a stop sign before pulling out onto a busy city street, then 10 minutes later when stopping to allow cross traffic to clear before pulling out of a parking lot. Pavement was dry (no ice, snow, or water). I know that my foot was on the brake and not the accelerator. Called the dealer and brought it in immediately. Over about a 3-week period, the dealer evaluated the vehicle and had a safety engineer from corporate come in to inspect the vehicle, and the conclusion was that nothing was wrong with the car, and nothing showed up on the vehicle logs/data to indicate a problem. I said i refused to drive the car anymore. We decided to trade it in, and they didn't give us any trade in assistance because they said nothing wrong with the vehicle. However, they did give us $2,500 coupon towards a brand new, 2020, vehicle, which we used. |
Vehicle Mileage at Failure | 39960 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | OMAHA, NE |
VIN pattern | 4S4BSAFC6H3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 02/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 3 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |