Issue ID | 1547041 |
Internal NHTSA # | 11187129 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2017 |
File date | 15/02/19 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I had two significant braking problems within two days. Both days were clear and sunny, with no snow, ice or rain. The first occurred when my wife and i were on a local street. I stepped on the brake to stop at an intersection. Instead of stopping, the car accelerated into oncoming traffic. Fortunately, the driver coming to my right was able to stop before plowing into my car. My wife and i avoided a serious accident. The following day we were coming up to a red light behind another car in the turn lane. I stepped on the brake - carefully so i didn't accelerate - and the brake pedal went all the way down to the floor. Eyesight assisted braking stopped the car before i rear-ended the car in front. Since it was a turn lane, the car in front moved up and i slowly moved forward. Once again the brake pedal went down to the floor and assisted braking stopped the car. I pulled over onto a side street and the brakes worked, but were spongy. For the rest of the way home, about 3 miles, the brakes worked ok. After the second incident my wife and i discussed what happened. We came to the conclusion that we both had similar experiences, to a lesser extent, with the car accelerating when braking. We both thought that we did something wrong, but after the dramatic acceleration into oncoming traffic realized that it was the car. I had the car towed to the dealership. Over a few days time they couldn't find a problem and referred it to subaru customer care. It's four weeks since the first incident and they're no closer to identifying the problem. |
Vehicle Mileage at Failure | 15000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROSELAND, NJ |
VIN pattern | 4S4BSANC2H3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 02/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |