Issue ID | 1607630 |
Internal NHTSA # | 11266627 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2017 |
File date | 01/09/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The keys could not be removed from the ignition after shifting the car into park and turning the car off. The problem first appeared around september 2019 (approximately 42,000 miles). Over the next few weeks the problem progressively got worse, and required shifting from neutral to park multiple times until the keys could be removed. The select lever assembly (part 35111al00b) was replaced with the newer version (part 35111al00c) which fixed the issue. The original select lever assembly (35111al00b) was tested and it had a problem with the "p" range switch. Resistance across select lever assembly pins 1 and 2 showed a resistance of 2-3 ohms when the select lever was in the park position. The service manual states that the "p" range switch resistance should be less than 1 ohm when in the park position. This high resistance likely caused the ignition to fail to recognize that the car was in park and prevented the keys from being removed. |
Vehicle Mileage at Failure | 42000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHARLOTTE, NC |
VIN pattern | 4S4BSAFC0H3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |