| Issue ID | 1556004 |
| Internal NHTSA # | 11196205 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2017 |
| File date | 13/04/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Fuel gauge is inaccurate and does not show near empty when no usable fuel is left in the tank. We were driving to an event with slightly less than 1/4 of a tank of gas remaining when the vehicle ran out of fuel. Complete engine stall (no sputtering/etc. Before) at 70mph on the highway, requiring an emergency stop across several lanes of traffic. This is clearly a dangerous problem, and it seems several other 2017 outback owners have reported similar issues. It appears to be similar to the 2018 fuel gauge recall (wtw-82) but for 2017 vehicles. Unfortunately, i didn't think to take a picture of the fuel gauge, but was actually paying close attention as i had received the notification for subaru's wud-89 "distance-to-empty software update," so i knew the distance-to-empty indicator was wrong, but given the notice said nothing about the fuel gauge itself and only mentioned the dte software was incorrect, i made the natural assumption that the gauge itself was still at least remotely accurate. |
| Vehicle Mileage at Failure | 46900 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLUE ASH, OH |
| VIN pattern | 4S4BSANC5H3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |