| Issue ID | 1516977 |
| Internal NHTSA # | 11154140 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2017 |
| File date | 05/06/18 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Our outback ran out of gas on two occasions: the low fuel light never came on, the fuel gauge registered about 1/4 tank and computer said 100-120 miles left on the tank. Others have had similar issues and they are documented on the internet. Incident #1: 10/25/2017, gps: 38. 365669,-82. 850853. Incident #2: 06/05/2018, gps: 38. 519781,-89. 707681. Both incidents were on interstate highways during a long day of driving. During the 2nd incident i took pictures of the dash to document the gauges. The dash photos show about 1/4 tank of fuel remaining, 100 miles until empty and no low fuel warning light. Aaa put 2. 5 gallons of gas into the tank, we drove a few miles to the next exit and filled up. Tank accepted 13. 5 gallons. So 2. 5 + 13. 5 = 16 gallons, yet the fuel capacity is listed as 18. 5 gallons. So somewhere there is a discrepancy of 2. 5 gallons. All these details and documentation was provided to the local subaru dealership. We notified out local dealership of the issue on 6/5/18, they had the car several days and said a fix would be out by end of summer. To date subaru and my local dealership have been unable to provide a fix for the issue. So nearly 6 months later and still no fix. This same problem was reported to subaru as far back as 12/2016. Here's a write-up from 12/2016 about a person having an issue running out of gas. Their circumstances were very similar to ours: https://www. Subaruoutback. Org/forums/66-problems-maintenance/385545-2017-outback-2-5i-premium-ran-out-gas-2-5-gallons-left. Html we were in the passing lane about halfway around a bus when we ran out of fuel ! This problem is a safety issue and needs to addressed by subaru in a prompt manner. |
| Vehicle Mileage at Failure | 24876 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEBSTER GROVES, MO |
| VIN pattern | 4S4BSAFC2H3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |