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2017 Subaru OUTBACK Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1516977
Internal NHTSA #	11154140
Manufacurer	Subaru of America, Inc.
Brand	SUBARU
Model	OUTBACK
Model Year	2017
File date	05/06/18
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Our outback ran out of gas on two occasions: the low fuel light never came on, the fuel gauge registered about 1/4 tank and computer said 100-120 miles left on the tank. Others have had similar issues and they are documented on the internet. Incident #1: 10/25/2017, gps: 38. 365669,-82. 850853. Incident #2: 06/05/2018, gps: 38. 519781,-89. 707681. Both incidents were on interstate highways during a long day of driving. During the 2nd incident i took pictures of the dash to document the gauges. The dash photos show about 1/4 tank of fuel remaining, 100 miles until empty and no low fuel warning light. Aaa put 2. 5 gallons of gas into the tank, we drove a few miles to the next exit and filled up. Tank accepted 13. 5 gallons. So 2. 5 + 13. 5 = 16 gallons, yet the fuel capacity is listed as 18. 5 gallons. So somewhere there is a discrepancy of 2. 5 gallons. All these details and documentation was provided to the local subaru dealership. We notified out local dealership of the issue on 6/5/18, they had the car several days and said a fix would be out by end of summer. To date subaru and my local dealership have been unable to provide a fix for the issue. So nearly 6 months later and still no fix. This same problem was reported to subaru as far back as 12/2016. Here's a write-up from 12/2016 about a person having an issue running out of gas. Their circumstances were very similar to ours: https://www. Subaruoutback. Org/forums/66-problems-maintenance/385545-2017-outback-2-5i-premium-ran-out-gas-2-5-gallons-left. Html we were in the passing lane about halfway around a bus when we ran out of fuel ! This problem is a safety issue and needs to addressed by subaru in a prompt manner.
Vehicle Mileage at Failure	24876
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WEBSTER GROVES, MO
VIN pattern	4S4BSAFC2H3XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	13/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	75
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FTFX1EF9CFB97471 VF3741A9807607657 U5YZU81DBBL115819 VF1FW51M157643168 JE4NR62R7KJ714446 JTHKD5BH3G2267983 TMAJT81UACJ261390 VF3MCYHZJK5166173 KMHDU46D49U588610 YV1FWA8CDG1288136 5YJSA1H11EFP39475 LBZ447DB4AA060090

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2017 Subaru OUTBACK Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2017 Subaru OUTBACK Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?