Issue ID | 1709654 |
Internal NHTSA # | 11378484 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2017 |
File date | 02/12/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | We bought this vehicle new. Our battery has been drained prematurely numerous times and we had to replace the factory battery quickly after purchasing it. We have been stranded numerous times with the car being unable to start at all. Majority of times this occurred, we had left on the accessories less than 5min. While waiting in our car before the entire battery was drained. On one occasion, the battery drained with no explanation. We contacted our local dealership for service and they said there is nothing that can be done about this. This issues is unlike any other car we have ever had. It is common to leave accessories on for a small amount of time without draining the whole battery. Especially in a new car. After becoming frustrated with the dealership's response, we looked online and saw this is a known issue for subaru outbacks from our year. Apparently the electrical system is flawed. We plan to trade in this vehicle as it is not reliable and we have been stranded so many times it is not a safe car to own. The car should be recalled or at least have a fix available. |
Vehicle Mileage at Failure | 20000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PORTLAND, OR |
VIN pattern | 4S4BSACC9H3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |