| Issue ID | 1609671 |
| Internal NHTSA # | 11268163 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2016 |
| File date | 10/10/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | On 10/10/2019 we noticed a long crack in the windshield of this vehicle for no cause. We just got into the car and noticed. This is the third time this has happened since we bought our 2016 subaru outback in june 2016. The first two times (last one repaired in march 2019) the crack started at the bottom of the windshield as numerous people have reported. Insurance will not pay in new mexico, so we have to keep replacing at over $300 a time. This is clearly a fault in the design or quality of the glass. We respectfully request that you investigate this for us and many of the owners of these vehicles. It is unacceptable to have to keep paying the full price for new windshields. Subaru needs to admit a fault in design and provide consumers with windshields at no cost - preferably design one that will not crack. This is the first vehicle in 35 years that has ever cracked. Thank you for investigating this issue. |
| Vehicle Mileage at Failure | 68000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALBUQUERQUE, NM |
| VIN pattern | 4S4BSBNC3G3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |