| Issue ID | 1384932 |
| Internal NHTSA # | 10995354 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2016 |
| File date | 30/05/17 |
| Component | VISIBILITY:GLASS, SIDE/REAR |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 subaru outback. While attempting to drive the vehicle, the contact noticed through the rearview mirror that the rear window looked frosted or white. When the contact closed the driver side door, the rear window shattered into pieces and left a big hole around the glass. The contact called brown subaru dealer and was informed that it was ok to drive the vehicle. The vehicle was taken to brown subaru collision center where the rear window was replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,500. Updated 08/04/17*lj the consumer stated the manufacturer would be granting a reimbursement. Updated 09/25/2017*js |
| Vehicle Mileage at Failure | 14500 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | CHARLOTTESVILLE, VA |
| VIN pattern | 4S4BSALC7G3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/10/15 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BROWN SUBARU |
| Dealer's telephone number | 434-973-1351 |
| Dealer's city | CHARLOTTESVILLE |
| Dealer's state code | VA |
| Dealer's ZIP code | 22901 |