| Issue ID | 1390567 |
| Internal NHTSA # | 11004021 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2016 |
| File date | 07/07/17 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Eyesight technology warning showed inoperable along with lane departure and front end collision avoidance system. The car had been running less than 3 minutes after over 24 . Pulled over called dealer who attempted to walk me through reset. Unsuccessful no availability for service so scheduled an appointment 3 days later. Car warning lights cleared on their own. Showed advisor email from auto mess. From subaru indicating warning light was an issue. Was told code would be checked but subaru was aware of the issue when some cars were overheated. Dealership was advised to clear the code and send people on their way. No codes registered at all in the system and when i let them know that car was absolutely not overheated, i was told there was nothing that could be done because subaru knows that when cars overheat it sometimes happens. Nothing could be done but the greater concern is that their premise of when the issue is occurring is inaccurate at least in our car's case and it did not appear, due to the repetition of the company contention that overheating was the cause of the issue nor were they willing to entertain any other scenario than that which subaru already decided. Spoke with subaru of america who 7/10/17 customer service who stated not aware of any issues but would look in to it. By the end of day 7. 13. 17. |
| Vehicle Mileage at Failure | 7500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TUCSON, AZ |
| VIN pattern | 4S4BSANC9G3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |