| Issue ID | 1158812 |
| Internal NHTSA # | 10683779 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2015 |
| File date | 16/02/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I warmed the car up and drove to shoprite. Twenty minutes later i returned to the car to put the stuff away to go home. When i pressed the button to start the car only the radio started and the message flashed keyless start up deactivated see manual. I saw the manual could, just about understand it, did what it told me nothing changed. I called roadside assistance at subaru and the lady said it was my battery even though i told her what the message said on the screen. She sent someone to jump the battery . When he arrived 50 minutes later the car started perfectly. I called subaru service at my dealership ,that i have used since 1979. The person i spoke to said he knows nothing about it. I looked on line at the subaru forum and found others experiencing the same or similar message. I am including their website http://www. Subaruoutback. Org/forums/66-problems-maintenance/220162-2015-outback-not-starting. I want to know if the car resets itself. No one can tell me at subaru (glannzmans) i have driven subaru since 1979 and they started all the time. This is the eyesight model supposedly really safe but i do not know when i leave my house if the car will start . I makes me feel not very safe. |
| Vehicle Mileage at Failure | 2000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHILADELPHIA, PA |
| VIN pattern | 4S4BSANC6F3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |