| Issue ID | 1500444 |
| Internal NHTSA # | 11131806 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2014 |
| File date | 26/09/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My vehicle keeps burning engine oil after 3,000 to 4,000 miles driving. I have had the issue since november 2017 and went to subaru dealer to check it and they said as long as engine oil is the same level after 1,200 miles, engine oil burning is normal. When i asked subaru dealer to add the oil, they changed the engine oil and charged me by saying that it is a normal condition. Even subaru issued technical bulletin for the engine oil burning issue, they treat the complaining customers in a sneaky way. The synthetic oil should run over 5,000 miles without burning in the engine and i had no issues with other brand cars such as ford. Nhtsa should warn subaru to manage customer complaints in a proper way. It is related to driver's safety as i find only 1/4 quart oil left after 4,000 miles driving, which i don't think is not a normal condition for the passenger vehicles. Thanks for helping in advance. |
| Vehicle Mileage at Failure | 65800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCHESTER, MI |
| VIN pattern | 4S4BRCLC2E3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |