Issue ID | 1525115 |
Internal NHTSA # | 11163805 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2013 |
File date | 26/12/18 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Was driving south on i-5 near orland, ca on 12/26/18 when my outback began shaking and attempting to "brake" (i was doing between 65 - 70 mph). I looked down and the parking brake signal was illuminated. (i had not engaged the brake.) i was able to pull to the side of the road. I disengaged the brake and resumed. It happened again. I pulled off the road and called my subaru dealership, carlsen subaru, redwood city, ca. I disengaged the brake -- but the brake kept trying to re-engage. I could drive but only have consistently and constantly making sure the brake was not engaged. The brake light would flash on and off periodically. I immediately took the car into the dealership on 12/27/18. As suspected, the dealership diagnosed the problem as the parking brake module. The charge was $185 for diagnosis and another estimated $1,250 for the repair. (see attached diagnostic/estimate) one of the service technicians gave me the national subaru customer service number -- i called and alerted them. They are investigating. However, later that evening i discovered subaru has recalled 27,000 2010-2014 outbacks & legacys with failing parking brakes. The subaru recall is offering replacement or extended warranty provisions depending on whether the car is manual or automatic transmission (with affected vin numbers). (recall began in oct 2018. I have received no notification.) the national subaru representative made no mention of the current recall to me. I went to the dealership again this morning (12/28/18)--got a copy of the diagnosis/estimate. The service technicians do not see the recall in their system with my vin number. This appears to be a similar issue to others reported in the recall -- subaru should look carefully at other vehicles within those same year/model ranges. I feel the car may be dangerous to drive. |
Vehicle Mileage at Failure | 75000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FREMONT, CA |
VIN pattern | 4S4BRBGC5D3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |