2013 Subaru OUTBACK Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Subaru OUTBACK 2013 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Subaru OUTBACK 2013 service brakes and complaints other owners have filed.
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2013 Subaru OUTBACK Service Brakes Problems, Complaints and Defects

 Issue ID1192928
 Internal NHTSA #10726277
 ManufacurerSubaru of America, Inc.
 BrandSUBARU
 ModelOUTBACK
 Model Year2013
 File date30/12/13
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemI have 2013 subaru outback. Couple of month after buying it i discovered the issue where my foot would be stuck on the brake pedal. There is some kind of a flap above the pedal. The flap normally just touches the top of a shoe. But in some situations/positions of the pedal it presses on the foot. When you try to move the foot out of the pedal, it bends and braces it, practically locking the foot. It does not happen consistently, but rather infrequently. What makes it worse is wearing bulky shoes like sneakers, shoes with buckles, or with a mesh top. The mesh also gets caught on the flap. A couple of times i was in situations where it took 10-15 seconds to get the foot out of the brake pedal. At least once i have been nearly rear-ended because i couldn? T accelerate immediately after breaking. I complained on this issue 4 times at subaru service. They tweaked it somewhat, but never completely fixed, and it got worse again after every maintenance service. While trying to understand how it is remedied, i found that the dealership didn? T record these complaints in my car history. So i wrote an email to subaru. Subaru customer service person told me to make another appointment, as he? Ll instruct the dealership how to fix the issue. I brought my car in, waited for an hour, but then was told no instructions were received from subaru. On the next contact with the subaru customer service i received the following reply: ? There are no repairs required and no repairs were performed. We have no recommendations as there were no problems found.? However, it appeared that subaru has fixed the problem during that appointment, while telling me nothing was done. The flap was replaced with the longer version, so that the foot never gets under it, but rather pushes the flap inside. This is a serious safety issue. It is obvious subaru is aware of it, but doesn? T admit it exists. ... Updated 07-16-15 *bf ma 07/30/15 updated 10/26/2017*cn
 Vehicle Mileage at Failure1000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateNORTH GRAFTON, MA
VIN pattern 4S4BRBCC4D3XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase05/12/24
Was original owner?Y
Anti-lock brakesN
Cruise controlN
Number of cylinders4
Drive train typeAWD
Transmission type
 Vehicle speed30
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameVILLAGE SUBARU
 Dealer's telephone number
 Dealer's cityACTON
 Dealer's state codeMA
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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