Issue ID | 1530294 |
Internal NHTSA # | 11170612 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2013 |
File date | 14/01/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I was driving early in the morning when the car, a 2013 subaru outback, started to act unpredictably;revving and jumpy. I was scared to continue driving it in that state and pulled into a parking lot. It seemed clear it would not make it up the 8 % grade hill that was 1/4 mile or so further down the road. I had to be towed out of the lot to the local subaru dealer. I understand such total failure transmission events are a known subaru issue for my model and year. I am very upset that there was no recall and now subaru is saying their voluntary extension of the warranty expired and they won't pay for the new transmission. They have offered $2500 in a gesture of good will, but that will not come close to covering the cost of replacing this defective transmission. Subaru should issue a recall for these defective transmissions that were included in the "customer satisfaction" extended warranty before something disastrous occurs. |
Vehicle Mileage at Failure | 112000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CAMBRIDGE, NY |
VIN pattern | 4S4BRBKC6D3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |