Issue ID | 1231292 |
Internal NHTSA # | 10783810 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2013 |
File date | 01/03/13 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Since 2013 we have made numerous trips to our local subaru dealer complaining of 'engine knock'. The dealer has provided a wide array of potential 'fixes' to stop the knocking but none have worked. We have tried everything from valve adjustments to additives to chemical 'baths' for the engine but nothing has stopped the knocking. More than one service manager has said that 'knocking' is not good for the engine and needs to be addressed. However, for all their good intentions the problem has not be resolved. While we appreciate the dealer's efforts we did not pay cash (full price) to purchase a vehicle that does not perform to standard. Seeing that all 'fixes' by subaru have failed we would like our money back for the original purchase price or have the car replaced with a new subaru outback. |
Vehicle Mileage at Failure | 3000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BOZEMAN, MT |
VIN pattern | 4S4BRBKC3D3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 05/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |